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ORDERING INFORMATION


 

How to Order

Forms of Payment

Shipping/Delivery

Item Availability

Sold Items

Refund Policy

Gift Wrapping

Privacy Policy

Contact Me


 

HOW TO ORDER

Order securely through my online shopping cart. Add items to your cart by clicking the “add to cart” buttons. To view the items in your cart and/or checkout, click the “view cart” link. Your credit card details are not kept on file, or printed for your security.  Please make sure you enter your name and address into the shopping cart exactly the way it appears on your credit card statement.  Your order will be delayed if you do not provide the exact credit card statement billing address and name in your shopping cart.

Once you have placed your order using your Visa, MasterCard, American Express, Discover, or your PayPal account, you will receive an order confirmation email, provided you have entered your email address.

You may also send me an email at lindseysjewelry@hotmail.com if you prefer not to purchase your items online. Please provide me with all item details (item name, color, size, etc.) along with a telephone number and/or email address where I can reach you in case of any questions. You may make your payment via personal check or you can opt to receive an invoice via email in which you may securely use a credit card or your PayPal account.  I am not able to accept credit card numbers via telephone at this time.

 

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FORMS OF PAYMENT
I accept payment online through Visa, MasterCard, American Express, Discover, & PayPal. I do not accept money orders due to high percentage of scams.  I will only accept cash payments from local customers who contact me for free personal delivery. 
I am not able to accept credit card numbers via telephone at this time.

If you prefer to pay by personal check please follow these instructions:

 

To order item(s) via personal check, please contact me with the following information:
1. Your name
2. Your full shipping address
3. Your email address

4.  Your phone number
5. Item(s) description


**
Personal information obtained from you is strictly confidential.  It will never be shared, sold, published, or traded.

 

All checks will be cleared before I create your custom jewelry and/or ship your item(s).  If you are paying by personal check, I require to have your full name that is on your check and your address.  All bad checks will require a $25 fee.

 

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SHIPPING/DELIVERY

I ship all orders when payment is received or successfully processed. When ordering online please be sure the billing address you've entered is the same as your credit card billing address. Orders cannot be processed if these do not match.  Shipping is $5 for all items, however, if you need an item shipped quickly, please include that in the comment section of the checkout page. Items are usually shipped within 7-10 business days. Most of our items are made to order and take time to customize for you!

 

If you live in Mars, PA or surrounding areas, please contact me if you would prefer free personal delivery.  I reserve the right to decline your request based on distance or safety reasons.

 

FREE Shipping:
Shipping is free on all U.S. orders over $100.00. (Excludes International orders, & U.S. Express Mail delivery orders)


International Shipping:
Please inquire BEFORE placing your order for a shipping quote.

 

Delivery:

No order will be shipped out until your credit card payment has processed.  This can take up to three business days.

You will be notified by myself personally via email when your order has shipped.  

You will be kept in constant contact via email on the status of your order and when I shipped it out.  I will notify you when I receive your payment, when I ship your order, and all questions will be answered quickly.

If you require a rush order I will do my best to ship as quickly as possible.

If your items arrive to you damaged, please send me an email at lindseysjewelry@hotmail.com for instructions.

 

I accept no responsibility or refund to lost packages if delivery has been confirmed.


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ITEM AVAILABILITY

Most of the items seen on this website are one-of-a-kind and only one will be in stock.  If you have a question on any item (size, materials, closings, etc.), or would like to request a special item, please feel free to contact me.  Any pearl or crystal items you see on my website can be customized according to your color preferences.  Please make any special requests, jewelry lengths, or crystal or pearl requests in the appropriate box provided upon checkout.


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SOLD ITEMS
If you see a SOLD item that you like, I can usually make another similar piece, so please
contact me and let me know what you would like. If you'd like a certain design made with a different gemstone, or color, contact me and I will let you know the cost and how long it will take to complete.

 

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REFUND POLICY

All items are returnable for credit or refund (less shipping) if returned in original condition within 30 days of receipt of shipment. If you paid by credit card, I will credit your account. If you paid by check, I will issue a check. Please contact me before returning an item.

Each item on the website has detailed descriptions and pictures, if you need any more information on an item before you decide to purchase it, feel free to contact me.
If your jewelry should ever break, just return it to me (with all of its original pieces), and I will fix it for you. This is good for a lifetime and all you ever pay is shipping.  Please send me an
email notifying me before sending the jewelry back to me.  I will return any items sent to me without notification.  Please return all parts of the broken jewelry.

If your items arrive to you damaged, please send me an email at lindseysjewelry@hotmail.com for instructions.

 

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GIFT WRAPPING

Each of your jewelry pieces or sets comes in a beautiful silver organza gift bag. However, I also offer a gift box option as well.  Click here for more information.

 

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PRIVACY POLICY
The personal information and email address you provide will ONLY be used to process your order, reply to your feedback, or keep you in notification of the shipping of your item(s).  Personal information obtained from you is strictly confidential.  It will never be shared, sold, published, or traded.

 

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CONTACT ME

If you have any questions at all about the above information, or anything else on my website, please don't hesitate to contact me.

Email: lindseysjewelry@hotmail.com

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© Copyright 2008 Lindsey Markovic All Rights Reserved.
Web Design and photography by Lindsey Markovic

Lindsey's Jewelry Designs - Handcrafted Beaded Jewelry - Mars, PA 16046